The Radius Security Installation and Service Technician is responsible to the Radius Security Operations Manager to install and maintain portfolio of Remote Guarding Sites. Radius Security provides video surveillance solutions to construction (temporary site) and permanent sites (e.g. Car Dealerships and Outdoor Asset facilities). The Radius Security Installation and Service Technician has a keen customer focus and is a technically strong person accomplishing the deployment of new systems, refurbishing of temporary systems and maintenance on existing sites. The Technician works closely with team members locally including Sales, Installation and Service Coordinators, customers, third party providers and subcontractors as well as the Radius Security Canada group, and other support teams such as Central Monitoring Station, HR, Finance, IT, and Marketing in Canada to ensure the timely delivery of new installations and maintenance of existing systems in the portfolio. The Technician must adhere to the highest ethical and quality standards, creating a positive association between sales, installation, monitoring, customer service, and administration. It is imperative the Technician continually upgrades his skills and knowledge as new products, technologies, and standards evolve to ensure professionalism, excellence and 100% customer satisfaction.
The Path (key areas of accountability):
Skills and Knowledge:
Why does our team LOVE working for us?
All applications will be treated as confidential