THE VALUE THIS ROLE BRINGS TO THE TEAM:
As an Installation & Service Coordinator (ISC), you play a pivotal role in ensuring the seamless installation and service delivery for our security customers. Your responsibilities include liaising with clients to schedule appointments and address service needs, coordinating schedules of our field technicians for efficient deployment, connection with other departments and external vendors, and maintaining clear communication channels throughout the process.
An ISC is like Grand Central Station in a bustling city, orchestrating the intricate movements of trains, schedules, and passengers. Much like Grand Central Station ensures the smooth and productive flow of transportation, an ISC in our organization is essential for managing the intricate details of installations and service requests. They serve as the central hub, aligning customer needs with technical resources. This role is pivotal in maintaining an organized and efficient flow, ensuring that all elements come together seamlessly for a successful outcome.
This list provides an overview of the core tasks the ISC is responsible for. However, the list is not exhaustive and other duties and responsibilities may be required.
Customer Service & Collaboration
Coordination & Workflow Management
Administrative & Documentation
OUR IDEAL CANDIDATE:
Why does our team LOVE working for us?
All applications will be treated as confidential