The VALUE this role brings to the team:
The Remote Guarding Customer Experience Supervisor is a people person who will report to the Customer Experience Manager to oversee the daily functions of the Remote Guarding Customer Installation and Service Coordination team and to lead by example. The supervisor’s objective is to maximize efficiency and effectiveness of the team through tasks assignment, training, coaching, and creating a safe place to receive blameless correction. The supervisor will play a key role developing strong collaborative relationships within the department and in other departments.
Our Customer Experience Supervisor drives customer satisfaction by bringing all team members up to their standard of professionalism.
Core Tasks:
Customers
Sales Interactions
Installation Coordinator Interactions
Project Managers
Technician Interactions
Customer Experience Manager
Company Compliance
Accountability
Compensation: depending on experience, this role’s hourly wage is between $28-32/hour
Our Ideal Candidate:
Character
Skills
Experience
Knowledge
Why does our team LOVE working for us?
All applications will be treated as confidential