Frequently Asked Questions

I would like to speak with someone in your Command Center. 

Our Command Center is located in North America, one of our team members is standing by to answer your call 24/7. Please give our Command Center team a call at (877) 632-2407. 

Do you have a product for Interior Video Security like the RedHanded product?

Yes, we do! Our new Stool Pigeon Alarm System also combines CCTV with video verification, meaning our command center team verifies a true crime is in progress before dispatching police. Police also respond faster to verified alarms, learn more about Stool Pigeon Video Verified Alarms visit Please note this product right now is only available in British Columbia. We look forward to expanding availability in the near future.

I need a Fire Safety Plan as well, can you help with that?

Absolutely, if you are located in BC we can certainly help you facilitate a Fire Safety Plan for your building. We can also take care of your evacuation and wayfinding signage, and discuss your fire monitoring needs, as we develop your comprehensive, customized safety plan. Please visit our National Fire Safety Planners website.


Blocker Prevention Program

These blockers are just a small part of the construction security solution we offer. With your choice of bold or basic messaging, these can help with deterring some thieves. Responding officers also like to see "private property, no trespassing" clearly visible to passers-by. 

If you would like to learn more about this program or apply for some additional signage,  please contact your Radius Security representative. 

We are pleased to announce that you can now pay invoices through all major banks. 

Payee’s name is Vancouver Fire and Radius Security.  We trust this will be an added convenience in your experience with us.

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Command Center supervisor Edward Corbett on what it takes to catch criminals and how his 225 apprehensions translates into 7,425 crimes prevented.
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